Frequently asked questions:

Shopping FAQs

General

Terms and Conditions

Products and Purchasing

Purchasing Online

Store Location

Keeping In Touch

Payments

Payment Options

Is it Safe?

Paying with a Gift Vouchers and Discount Codes

What is Mobicred?

Payment Follow Up

Bank Details for Direct EFT Payments

Payment Issues

International Currency and Payment

Orders

Tracking my Order

Cancelling my Order

Editing my Order

Placing my Order

International Orders

Not what I ordered

Gifting & Vouchers

Gift Vouchers

Sending a Gift

BabyRegistry

Account

Creating and Editing an Account

Email and Password Settings

Wishlists

Returns FAQs

Returns and Refunds FAQs

Excluded Products

Returns Process

Preparing your product for return

International Repair and Returns Policy

Types of Returns

Cancellations

Free 7-day Returns (Cool-off Returns)

Defective Product Returns (Warranty Returns)

Fulfilment Errors

Refunds

General

Fees and Charges

Refunds of Gift Vouchers

Delivery FAQs

National Delivery

Delivery Times

Delivery Costs

International Shipping

International Shipping

International Customs and Duties

Order Tracking and Delivery

Order Tracking and Delivery

Group Orders and Packing

Order Collections

Order Collections

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